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I'm trying to make an sharepoint site with a software support area (the user enters in the issue they are having with their software).
One of the columns is "assigned to" which refers to whom is going to solve their issue. Currently, this column is part of the 'ticket" that the user submits, so they are able to assign it to Person a or Person b. However, we really don't want the users to be able to assign it to a specific person, because that person may not have the knowledge on how to solve their problem.
I want to make this column only visible to the site's admins (so we can assign it to the appropriate person) and completely invisible, or greyed out, to the users.
Is there anyway to do this? If there is, but it requires FrontPage, then it is not an option for me because my work laptop does now have FrontPage.
Thanks so much!
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